New Help Center

December 28, 2013

Passport Music Software fans, prepare to rejoice. When you told us that you needed faster support, we listened.  Passport is proud to announce that today is the day we roll out our new Help Center, and we’re excited.  You can now expect:
  • All new Community forums.  (The old Forum will be available as a read-only Archive.)
  • Knowledge base
  • Immediate tech support access – no waiting for a password.
  • Easy access through Facebook and Twitter @Passport_Music_
  • Support for all versions of Passport Software products: Encore & MusicTime Deluxe music notation software; MasterTracks Pro MIDI sequencer software –  for music composition and beyond
It’s all part of our commitment to the future, and our focus on the Passport family of products we all love. And, as always, we want to thank you for your continued support. All of our focus is on the products we all love.

Recent News Items

OS X Sierra

Apple has just released OS X Sierra. Encore 5.0.7.1303 and MusicTime Deluxe 4.0.4.1303 are fully compatible and smoothly make the upgrade transition.

September 30, 2016
OS X El Capitan

Apple has just released OS X El Capitan, Encore 5.0.7.1303 and MusicTime Deluxe 4.0.4.1303 are fully compatible and smoothly make the upgrade transition.

October 5, 2015
Windows 10

Ready to buy a new computer or upgrade to Windows 10? Fear not, we have run a battery of tests using Windows 10 Beta Build 1030 (latest update) with all of our products. Encore 5.0.4, MusicTime Deluxe 4.0.4 and MasterTracks Pro 6.8.4 are all Windows 10 ready.

July 28, 2015