Privacy and Posting

What information we keep and how we use it.

Please read this privacy statement carefully

Passport Music Software LLC, has a strong commitment to protecting personal privacy. We will respect certain privacy principles regarding the personal information that you provide. The purpose of this Privacy Statement is to tell you what information we gather on this website, how we use the information, and how we protect your privacy. This Privacy Statement applies only to the Passport Music Software website, with a homepage located at www.passportmusic.com (the “Site” or “Website”). This Privacy Statement does not apply to any other websites, and you should review the privacy statements of other websites when you visit them. Also, this Privacy Statement does not apply to information we gather by mail, telephone, or other off-line methods. This Privacy Statement was last revised on October 24, 2014. We may change this Privacy Statement at any time and for any reason. We encourage you to look to this Privacy Statement each time you visit the Site. By using this Site, you agree to the terms of this Privacy Statement.

Protecting your privacy

The ways we protect and use information collected over this Website depends upon the type of information involved. In general, personal information – information that tell us who you are – is used only for limited purposes and receives strong protection. Non-personal information – anonymous information that does not tell us who you are – is used for many purposes and shared with others, as described below.

What is non-personal information?

Each time a computer visits this Site to read or download information, we may collect certain information from that computer. This information is automatically collected from the computer’s web browser and may include information such as the following (“non-personal information”):
  • the type of web browser software the computer uses (for example, Netscape Navigator or Internet Explorer)
  • the name of the Internet domain from which the computer accessed our Site.
  • the Internet address of the website from which the computer linked directly to our Site
  • the date and time the computer accessed our Site
  • the country location from which the computer accessed our Site

Non-personal information does not tell us who you are

Also, we may place a text file called a cookie in the browser files of computers that visit this Site. Cookies are pieces of information issued by a website that, among other things, allow your computer to utilize all the features on this Site. If and when your computer accepts a cookie, the cookie may be stored on the computer’s hard drive. The information that we collect using cookies is non-personal information. US Government Information Bulletin (I-034) contains a good description of cookie technology at: http://www.ciac.org/ciac/bulletins/i-034.shtml. You are always free to decline our cookies if your browser permits, but some parts of our Site may not work properly for you if you do so.

What do we do with non-personal information?

We will use non-personal information to help us make our Site more useful to visitors and for other business purposes. For example, we may tell business partners how many computers visited this Site or what type of music exercises are most popular. Also, we may use the non-personal information in cookies to help us to personalize this Site according to the preferences you tell us, and make your visit a more convenient experience. We may prepare reports and other materials using non-personal information. Since these reports and materials contain no personal information, we may share them with others.

What is personal information?

In the process of registering for a username and password, and in some other places on this Site, some visitors may have the chance to send us “personal information”. Personal information includes information that tells us specifically who a person is, such as a person’s name, telephone number, email address, payment and financial information, or home address.

How do we collect personal information?

The only way we learn or collect personal information online is if a visitor chooses to provide us with that information. For example, if you fill out a form to receive and pay for services through this website, you will tell us and we will learn your name and some other personal information about you. Under certain conditions another user may provide us with personal information about another website user.

How do we use personal information?

If you submit personal information, you agree that we may keep a record of the personal information. For example, we may keep a record of your name and e-mail address in order to keep track of the username and password we assigned to you. We also may use personal information to help us in our business, including but not limited to improving this Site and marketing and product development. You also agree that we may share personal information with other businesses that help us with these activities. For example, if you pay for services by credit card, we will share your name with the credit card company, such as Visa or MasterCard, so that we can get paid. These other companies may not use or share your personal information with others except for the purpose of assisting us with our business activities pursuant to our request. You agree that we may use your personal information to mail or email information to you about our products and services. We may also share personal information if required to comply with a law, regulation, court order, or other legal process. We may share personal information to protect our rights or property.

What happens if the privacy statement changes?

If we decide to make a significant change to our Privacy Statement, we will post a notice on our Site for a period of time after the change is made.

What about privacy on other sites?

This Site may contain links to other websites. We provide these links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others. We are not responsible for the performance of these sites or for your business dealings with them. Your use of other websites is subject to the terms and conditions of those sites, including the privacy policies of those sites.

What about Telephone communication ?

Passport Music Software, LLC records all telephone communications.

What about posting comments and questions?

At the discretion of Passport Music Software, any postings on this Site may be used by Passport for public or private use. Posts may be edited for clarity or deleted.

What about technical support tickets?

Our request submission or case ticketing system requires you to have purchased our software products. Customers who purchase directly through our website are automatically registered, but proof of purchase may be required.